Welcome XNK Community

We at QUOINE are proud to welcome the XNK community to QRYPTOS. We are very much looking forward to listing XNK on our exchange and we would like to take this opportunity to thank you for being here. On this page, you will find an overview of QRYPTOS, including how to set up your account, get verified and start trading. We hope you enjoy your time with us as we embark on this new chapter together. 

Sign up for an account now or read on to find out more


What is QRYPTOS?

QRYPTOS is a safe and secure cryptocurrency exchange established by QUOINE, a global fintech company that was founded in 2014. QRYPTOS is our all-crypto exchange, which offers a growing list of tokens you can trade against BTC, ETH and our own QASH token. We also have another exchange, QUOINEX, which offers fiat pairings against a limited number of cryptocurrencies. When you sign up for QRYPTOS, you will also be able to use the same login for QUOINEX, but please bear in mind that these are two separate exchanges, so funds on one exchange will not appear on the other.

How to set up an account

The first thing you will need to do is set up an account with us. All you have to do is go to Create Account and fill in some details. Please note that traders from a small number of countries are not permitted to open an account on QRYPTOS. With your account set up, you'll need to confirm you email address by clicking on the link in the email that we will send you. After that, you will be free to deposit funds and trade on QRYPTOS. 

KYC and withdrawals

While signing up for an account means you can deposit funds and trade, in order to make a withdrawal, you will need to KYC verify your account. We do this because we adhere to the highest standards of security in order to keep the data and funds of our customers safe. Robust KYC is central to this approach. In the past, our verification process has taken up to two weeks, but with our automated KYC system, the process is now normally done within minutes. You will be able to KYC directly within QRYPTOS.  New customers must submit three documents (bmp, jpg, png, pdf, tiff only):

  • A selfie
  • Proof of address
  • Government-issued ID document (driving license, passport, national ID card)

Once those documents are submitted, you will get an email notifying you of the status of your submission. In most cases, you will be approved right away, but in a few instances, we may require additional information from you in order to get you verified. 

Once your account is approved, you are free to withdraw. 

Withdrawal times

As a security-focussed exchange, we use 100% cold wallet storage for all funds. We are one of the few exchanges in the world that takes this approach. We believe this is the safest possible way to store funds and protect your assets from hackers. As a result, we process all withdrawals manually from our cold storage wallets. All withdrawals are signed and approved by multiple senior members of staff.

We do everything we can do keep your funds safe. The tradeoff for this heightened level of security is that funds are not immediately accessible for withdrawal, but rather, withdrawals are processed in batches once a day on business days with the cutoff each day at 4pm JST. Withdrawals will then go through a number of status changes before being processed. We appreciate that not all traders will be used to such a system, but this is how we ensure we can look after our customers. In the future, we will increase the frequency of batches we process each day.

How to deposit and withdraw funds

If you have XNK tokens you would like to deposit to QRYPTOS, you will need to click the Accounts dropdown menu from the top of the navigation. There, you will see a tickbox with XNK as an option. After you check the tickbox, you will be able to navigate to Deposits and Withdrawals, where you will see XNK as an option. Please note that if you are withdrawing funds, you will need to verify and whitelist any address you are withdrawing to.  

Get trading

Once you have your funds and you are all set up, you'll be able to start trading on QRYPTOS. You can do this in two places. The first is called Basic Trade. This is the simplest version of our platform and is where you can execute limit buys and sells in the market of your choice. We recommend this option for most traders, especially if they are new to our platform. The Advanced Trade section offers a more in-depth trading experience, with the option to make limit, market and trailing stop orders. You are also able to customise your dashboard with Advanced Trade and make use of the professional tools we have on offer there. 

Join our community:

We have a large, friendly community and we would love to have you be a part of it:

Join our Telegram group 

Follow us on Twitter 

Subscribe to our subreddit 

Like us on Facebook

Need help? 

You can get answers to most questions through our Help Centre or by asking in our Telegram group. Sometimes though, you may need additional support. If you're having any issues, please open a ticket by emailing [email protected] If you require additional assistance, please come to our Telegram support channel and talk to one of our community managers. Please note that community managers will never initiate a direct message to you and anyone who does so is a scammer and should be immediately blocked. Be sure to check the list of admins in the group and never give out your personal details to the public channel. 

Enjoy your stay

We are happy to have you here and we look forward to a long and vibrant relationship. We have some exciting developments lined up for our community in the near future. We will soon be combining our QUOINEX and QRYPTOS exchange to become one: the LIQUID platform. This all-in-one cryptocurrency platform will offer crypto and fiat pairings, as well as an ICO platform and enhanced liquidity thanks to our World Book. You can read more about this on the LIQUID website. With XNK on our exchange and all these developments right around the corner, we believe this will be a wonderful partnership.